Media Mentions
2009
J. Peter Rich spoke at length to HealthLeaders Media on September 15 regarding disruptive physician treatment of staff members. "In some cases the physicians are good at dealing with patients," he noted, "but when it comes to staff they can't keep their temper and they don't know how to treat people properly." Mr. Rich recommends that provider organizations hiring new physicians do a full due diligence screening of their past work history for signs of disruptive behavior. "It's easier to keep out a disruptive physician than to keep one out," he asserted. He also recommended writing into physician contracts that failure "to act in a civil manner toward colleagues, patients and others" is grounds for termination. Should there be disruptive behavior, Mr. Rich advised creating signed, dated documentation of it. "If this is a pattern that needs to be dealt with, it is important to have a paper trail," he said.
2002
Terese A. Mosher-Beluris and J. Peter Rich were quoted extensively in the cover feature of the September issue of Managed Care Contracting & Reimbursement Advisor. Ms. Mosher-Beluris and Mr. Rich addressed how a provider can lessen the risk of unpaid claims when treating members through a provider organization. Ms. Mosher-Beluris discussed a case in which the Firm obtained a $2.6 million judgment for a hospital, after a health plan refused payment based on its contract with an intermediary organization to pay those claims. Mr. Rich explained the importance of a provider obtaining a direct relationship with a plan if the provider is to get a court or arbitrator to order a plan to pay it once the intermediary provider organization fails to pay. They both also discussed ways that critical provider-plan relationship could be established.
Terese A. Mosher Beluris, J. Peter Rich, Health, Managed Care
