A Spoonful of Sugar Makes the Interview Go Well: Practical Advice for Conducting Custodian Interviews in the Healthcare Industry

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T. Reed Stephens, Lauren D’Agostino and Yodi Hailemariam wrote this bylined article on the effect that the recent boom in e-discovery within the healthcare industry has had on custodianship and the process of responding to requests for electronically stored information. “The discovery process will invariably include using custodian interviews in conjunction with data collection in order to facilitate the identification, preservation and collection of key documents,” the authors wrote, and they discussed best practices to prepare for and perform such custodian interviews.