John Callahan was quoted in the Summer 2005 issue of Outsourcing Essentials in the article "What critical factors must a company take into consideration when deciding which law firm to hire?" Mr. Callahan said companies must look for experienced lawyers when considering an outsourcing transaction. "Recognizing the complexity of most outsourcing contracts, it makes sense to hire legal advisors who have developed an expertise in negotiating the agreements typically used to outsource services. Lawyers who specialize in outsourcing are accustomed to reviewing outsourcing agreements, know how to cut through the morass of text and get to the heart of what is important. This includes negotiating meaningful performance standards."