Michael Kendall was quoted in a July 16 Law360 discussion of ways that defense attorneys can protect business clients from punitive damage awards. He noted that an effective strategy is to demonstrate to the court that the conduct for which damages are sought is not typical of how the client does business. “If you are a good corporate citizen, there are ways to prove that,” Mr. Kendall stated. “The company has won awards, taken on certain activities that benefit the community, made difficult decisions in a product recall. … Has the company done good things even though it cost it money and effort?” An affirmative answer can help mitigate damage claims.