The issue of privacy is becoming increasingly important. 60 percent of cases and negotiations relate to data protection. Dr. Ralf Weisser expresses on data protection in connection with cloud computing: "The customer needs support from the cloud provider in order to avoid the risk of losing data," says Ralf Weisser of McDermott Will & Emery. "For claims, companies should agree on penalties with the providers. Damages for loss of business can only be proved with difficulty."