Shawn C. Helms is co-head of the Firm’s Technology & Outsourcing Practice. Shawn has broad experience in the areas of information technology, outsourcing and telecommunications. He focuses his practice on complex transactions involving technology and intellectual property, including business process outsourcing (BPO) and information technology outsourcing (ITO), licensing, cloud computing arrangements (infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS)), technology maintenance and services, technology development/customization (including iPhone, Android and other mobile device applications and systems), wireless infrastructure, robotic process automation (RPA), social media issues, strategic alliances, e-commerce, distribution, internet of things (IoT), confidentiality, strategic sourcing and data security/privacy. He also advises clients on transition services and technology and intellectual property matters relating to the acquisition or divestiture of businesses. Shawn also has significant experience in advising clients through software audits and related negotiations and settlements, open source software issues and software escrow matters.

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Information Technology Outsourcing

  • Represented Finnair in a long-term, full-scope information technology outsourcing transaction with IBM whose scope encompassed all of the airline’s information technology (IT) functions, including infrastructure, server and workstation management, print, network (local area network (LAN) & wide area network (WAN)), application development and maintenance, service desk, enterprise platforms, cloud and cloud orchestration and service integration and management (SIAM)
  • Represented Monsanto in three major IT outsourcing transactions including (1) a global data center deal, (2) a helpdesk services deal and (3) an applications development and maintenance transaction
  • Represented Nokia Corporation in two large IT outsourcing transactions: a global, full-scale IT outsourcing deal with HCL covering end user services, including service desk, on-site support, workstation management and end point security; and a long-term service agreement with VeriSign establishing a global managed security services solution, covering security event management, vulnerability scanning, threat analysis and other data security services

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  • The M&A Advisor, “M&A Deal of the Year” International M&A Award Winner, 2019
  • The Best Lawyers in America 2017 – 2021, Information Technology Law, IT Outsourcing Law
  • BTI Consulting Group, Client Service All-Star
  • Chambers USA 2010 – 2020, Band 3 – Nationwide, Outsourcing and Band 1 in Texas, Technology: Outsourcing

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Georgetown University Law Center, JD, cum laude, 2000
William Jewell College, BS, magna cum laude, 1996