Heather S. Bethancourt represents clients in business process and information technology outsourcing transactions, with an emphasis on human resources issues. She has extensive experience representing healthcare systems, carriers and vendors negotiating outsourcing agreements and other complex commercial transactions. In addition, she represents clients in strategic supply agreements, manufacturing and distribution agreements, technology licensing, technology maintenance and service agreements, technology development, cloud-computing transactions such as software as a service (SaaS) arrangements, and strategic alliances. Heather also advises clients on technology and intellectual property issues that arise under other corporate transactions such as mergers and acquisitions and joint ventures. Her experience with other commercial contracts includes representing clients in sponsorship, logistics, independent contractor, contingent labor and recruiting services agreements.

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  • Represented a national medical group in its negotiation of a revenue cycle management services agreement in conjunction with the sale of its subsidiary to a private equity and venture capital firm
  • Represented John Muir in negotiating its outsourcing agreement with Optum to manage key nonclinical functions, including information technology, revenue cycle management, analytics, purchasing and claims processing
  • Represented Baptist Health South Florida in negotiating its revenue cycle management services agreement for with Health Systems Solutions, a joint venture entity created by Baptist Health South Florida and Navigant
  • Serves as primary outside counsel for a vendor providing managed care solutions to managed care organizations serving Medicare, Medicaid and special needs populations
  • Represents vendor in negotiating outsourcing agreements for sales, benefit administration, retention, reform and technology solutions for the insurance and managed care industries

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  • The Best Lawyers in America 2020 and 2021, IT Outsourcing Law
  • The Legal 500 Unites States 2019
  • Super Lawyers, Texas Rising Stars, 2014 – 2019
  • Up-and-Coming 50 Women, Texas Rising Stars, 2019


Southern Methodist University Dedman School of Law, JD, magna cum laude, Order of the Coif, 2009
Texas A&M University, BA, 2002


Heather S. Bethancourt

Insights & Events / Media

Webinar / McDermott Event / July 11, 2019