Experts: Wait-time Guarantees Could Get EPs Sued

Overview


Lisa Schmitz Mazur warned that emergency physicians face more liability exposure if they feel pressured to meet promises that patients will receive attention quickly, creating a situation where more serious patients receive less attention so that care is delivered to other patients within the wait-time guarantee period. While wait-time guarantees have “many potential benefits, there seem to be just as many potential risks if this practice is not implemented in a careful and thoughtful way,” Ms. Mazur said.