Overview
Jennifer Geetter explained that terms of service for consumers of downloaded health apps are hard to read, and that users who encounter problems have little recourse other than opting out of the service. “Part of the reason folks don’t read their rental car contracts or their mortgage documents is because they’re very long, they’re very complicated, and they tend not to vary very much,” Ms. Geetter said. “There’s a sense that whatever’s in here, is in here and there’s not much you can do about it.” Read the full article.
