Re-Evaluating the Health System Business Model: A Conversation with Ken Kaufman

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With new initiatives from major business disruptors in healthcare, we are seeing clearly a new digital platform and a new business model for healthcare. This new model is a radical change for hospitals and demands the attention of hospital boards. On this episode of the Governing Health podcast, Michael Peregrine and special guest Ken Kaufman, Managing Director and Chair at Kaufman Hall, discuss the state of the hospital and health system business model and how boards can lead the way in strategic planning that addresses this new business reality. This episode explores:

  • New initiatives emerging from the major business disruptors in healthcare
  • The importance of access, convenience and affordability
  • Navigating the increasingly consumer-driven relationship between hospitals/health systems and their patients
  • Digital healthcare as a new model for physician/patient relationships
  • Lessons boards can apply to healthcare from disruption in the retail, technology and transportation industries
  • How the board’s strategic planning committee can socialize data review and progress towards an updated business model among their fellow board members

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Checklist: Healthcare’s Changing Business Model

To supplement this episode of the Governing Health podcast, McDermott Will & Emery and Kaufman Hall have developed a checklist for boards to monitor healthcare’s changing business model. Click here to access the 10 questions your board should ask when monitoring your system’s ability to respond to healthcare’s new business model.

Download the checklist