Michael Peregrine continues the conversation with Ken Kaufman, managing director and chair of Kaufman Hall, about how the forces of “business disruption” are beginning to affect health care. As Ken noted last month, we are starting to see signs of disruption in health care, with the growth of retail clinics, telemedicine, genomics and other new models and technology. The big question remains whether health care will experience the kind of major disruption that we have seen in so many other industries and how health care boards should prepare their organizations.
